Giant Steps Website Privacy Policy

Giant Steps respects the privacy of every visitor to our website.  Your privacy is a priority.  We do not collect personally identifying information about you when you visit our site, unless you choose to provide such information to us.  Providing such information is strictly voluntary.  This policy is your guide to how we will handle information we learn about you from your visit to our website.

Data Collection

Through our website, we offer convenient online access to our services and communicate with you about important opportunities and events.  We will not collect personal information from you when you visit our website unless you provide the information to us voluntarily and knowingly.

Registering for a special event:  When you register online for a special event, we may ask for your name, contact information, and payment information (such as standard credit card data) and date of birth, depending upon the activity.

Applying to work at Giant Steps as an employee or a volunteer:  When you apply online to be a Giant Steps employee, we ask for a variety of types of data that are typical for employment applications and we may ask for your resume.  When you apply to be a Giant Steps volunteer, we will ask you for your name, contact information, and other data depending upon the volunteer activity.

Making a financial contribution:  When you make a financial contribution online, we collect your name, contact information and standard credit card data.

Is My Credit Card Information Secure?

We use a variety of safeguards to protect the security of your credit card transactions.  We use technologies and processes such as encryption, access controls, network firewalls, physical security and other measures.  These measures make it extremely difficult for anyone to intercept the credit card information you send to us.  When we work with other companies to process credit card transactions, those companies also use encryption and other security measures.  You can make financial contributions online, by mail, or by calling (630)-864-3800.

Is My Personal Information Secure?

We use the same security measures and industry-standard security protocols as we do for credit card transactions.  You can also call our main telephone number:  (630)-864-3800 to give your information to a representative over the phone.

How We Use Your Information

Giant Steps will not sell, trade, or share personal information about our financial donors with anyone else nor will we send mailings to our financial donors on behalf of other organizations, unless a donor has given us specific permission to do so.  If you provide Giant Steps with personal information when you visit our website, we may use the information in our programs and activities.  We may enter your name into one of our databases so we can contact you to obtain your input, provide information about our programs and events, or request contributions.  In addition, we make disclosures as required by law.

Giant Steps reserves the right to modify our website privacy policy at any time.  It is the responsibility of those who utilize our website to review this privacy policy for any amendments.

How We Use Cookies

We use “cookies” and other technologies to enhance your online experience.  A “cookie” can be either permanent or temporary.  A “cookie” is a small text file that helps us recognize repeat visitors, facilitate the visitor’s ongoing access to and use of the site, and track usage behavior and compile aggregate data that can lead to website improvements.  Cookies may also help us customize certain content on the website.  Cookies and other similar technologies collect non-personal information about the user of a particular Internet Protocol address.  If you do not want information collected through the use of cookies, you can deny or accept the cookie feature using a simple procedure available in most browsers.  If you block cookies, however, you may lose some website functionality.

Use of Links

Throughout our web pages, we provide links to other servers which may contain information of interest to our readers.  We take no responsibility for, and exercise no control over, the organizations, views, or accuracy of the information contained on other servers.  Creating a text link form your website to our site does not require permission. If you have a link you’d like us to consider adding to our website, please send an email to

We Care About Doing It Right

Giant Steps is committed to accuracy and precision in processing your contribution information.  We employ a variety of error-checking procedures and our systems are subject to independent external and internal audits to ensure privacy, security and accurate processing of your information.  If you need to contact us to review your information or make corrections, please call (630)864-3804.

Note to Parents on our Privacy Policy

Giant Steps welcomes children to learn more about our organization and where appropriate, find opportunities to serve their communities through Giant Steps training programs and volunteer activities.  However, we encourage children to do this only with their parents’ knowledge and supervision.

Google Analytics

We use a tool called “Google Analytics” to collect information about use of this Site, such as how often users visit the Site, what pages they visit when they do so, and what other sites they used prior to coming to this Site.  Google Analytics collects only the IP address assigned to you on the date you visit this Site, rather than your name or other identifying information. 

Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site.  This cookie cannot be used by anyone but Google, Inc.  The information generated by the cookie will be transmitted to and stored by Google on servers in the United States.

We use the information received from Google Analytics only to improve services on this Site.  We do not combine the information collected through the use of Google Analytics with personally identifiable information. 

Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by theGoogle Privacy Policy.  You can prevent Google Analytics from recognizing you on return visits to this Site bydisabling the Google Analytics cookieon your browser.

Contact Us About Privacy

To let us know your preferences about how we contact you or to “opt-out” of receiving phone calls, e-mails or letters from Giant Steps please send us an email at or write to-

Giant Steps

2500 Cabot Drive

Lisle IL  60532

Attention:  Privacy Officer